Your files never leave your Mac

The short version

CleanLoupe scans your Mac on your Mac. It never uploads your files, file names, folder paths, photos or scan results. There is no account and no advertising.

To fix crashes and see which features are used, the app sends anonymous usage statistics and crash reports through Google's Firebase. This is on by default, and you can turn it off at any time in Settings › General › “Share anonymous usage and crash reports”.

This website uses Google Analytics for Firebase to count visits and downloads, and only if you accept cookies in the banner. If you decline, no analytics code is loaded.

What the app does on your Mac

• Cleanup, My Clutter, Space Lens, Applications and Performance read file names, sizes and dates on your Mac to show you what takes space. None of that leaves your computer.
• Photos analyses your Apple Photos library with Apple's Vision framework, on your Mac, and only after you give it access. No photo is uploaded.
• CleanLoupe keeps a history of your cleanups in ~/Library/Application Support/CleanLoupe/history.json so it can put files back. It stays on your Mac, and you can delete it at any time.
• When a task needs administrator rights, macOS shows its own password prompt. CleanLoupe never sees or stores your password.

Anonymous usage and crash reports

When “Share anonymous usage and crash reports” is on, CleanLoupe uses two Firebase services from Google LLC:

• Firebase Analytics records that the app was opened and how long a session lasted, together with the app version, macOS version, Mac model, language, approximate country (derived from your IP address) and a random app-instance identifier that is not linked to your name or Apple Account.
• Firebase Crashlytics sends a report when the app crashes: the stack trace, app and macOS version, Mac model and free memory and disk at that moment.
• Neither service receives file names, folder paths, photos, the contents of your scans or anything you choose to clean.
• Turning the setting off stops both services from collecting new data. Google processes this data under its own privacy policy and the Firebase privacy terms.

The update check

The optional update check in Applications looks for newer versions of the apps installed on your Mac:

• For App Store apps, it asks Apple's public App Store lookup service (itunes.apple.com) for the latest version, using the app's bundle identifier.
• For apps that update through Sparkle, it downloads that app's own update feed from the developer's server, the same feed the app itself reads.

These requests include nothing about you or your files, only what is needed to ask for one app's version number; like any web request, the server sees your IP address. Apple and those developers handle their servers under their own privacy policies. It only runs when you start it.

This website

This site has no advertising and no account. It uses Google Analytics for Firebase (Google LLC) to measure visits and downloads, and only after you choose Accept in the cookie banner. Until then no analytics script loads and no analytics cookie is set.

• What is recorded: pages viewed, which download button was used, the app version downloaded, and the standard data Google Analytics collects, such as approximate location from your IP address, browser, device type and referring site.
• What is never recorded: anything about your Mac or its files. The app and the website don't share data.
• Cookies: Google Analytics sets first-party cookies (names starting with _ga) to tell visits apart. Your choice is stored in your browser under cl.consent.v1.
• Changing your mind: use “Cookie settings” in the footer to show the banner again. Declining stops analytics from loading on later pages; delete the _ga cookies in your browser to remove ones already set.
• Google processes this data under its own privacy policy.

The server that hosts this site may keep standard access logs (such as IP address, time and page requested) for security and reliability. We don't use them to identify you.

Children

CleanLoupe and this website are not directed at children and do not knowingly collect personal data from them.

Changes

If this policy changes, the new version will be posted on this page with a new date, and noted in the changelog when it comes with an app release.